3rd Delivery Call – SAP Customer Connection for SAP Access Control 2021

 
SAP Customer Connection for SAP Access Control 2021 3rd Delivery Call  
Session Title: SAP Customer Connection 3rd Delivery Call for SAP Access Control 2021  
Date: Tuesday, December 7, 2021
Time: 7 am US Pacific 9 am US Central, Mexico, Colombia 10 am US Eastern 3 pm UK 4 pm Germany 8:30 pm Mumbai (India)  
Duration: 30 minutes

Dear Ladies and Gentlemen,

we would like to invite you to the third SAP Customer Connection Delivery Call for focus topic SAP Access Control 2021. 
In this online session SAP will present improvements which we developed based on your requests, and which are now available for productive use. We will explain the content of the improvements and show how you can start using them for your company’s benefit.  
The session will be recorded.
Register in advance for this meeting: https://sap-se.zoom.us/meeting/register/tJYvcOGgrTkvG93WuXqxQTENN8hhZsLGxO6r    After registering, you will receive a confirmation email containing information about joining the meeting.  

CEI Cycle 3 – 2021

CEI Cycle #3 2021 topics mentioned below.

A short documentation on how to find and register for a CEI projects can be found on influence.sap.com. 

The current CEI cycle offers the following projects. Learn more and sign up via the links below until 12th Nov 2021.

S/4HANA Projects:

Design of new Fiori app of FB60
Vendor invoices deferral
Transportation Planning & SAP TM Optimizer based Sales Order Scheduling
Rules Engine – SAP Asset Performance Management
SAP Work Clearance Management
Product Proposals using Machine Learning for Service Orders
Asset Health
Service Cockpit in SAP 360 Customer view
Collecting Vehicle data from Data aggregators into SAP Digital Vehicle Hub
Intelligent Business Insights with Intelligent Situation Handling
Complex Solution Configuration
Expanding the Digital Thread with Next Gen Configuration Management
Vehicle Costing
Nextgen User Experience for SAP Digital Manufacturing Cloud
Smart Sensing for the Edge
INTELLIGENT DOCUMENT EXTRACTION OF FREIGHT INVOICES
Manufacturing Data Models for building insights from manufacturing data
SAP Logistics Business Network

Customer Experience Projects:

SAP Emarsys Customer Engagement – Reporting Workflow MVP
SAP Marketing &/or SAP Emarsys Customer Engagement: Partners’ Implementation and sales needs
SAP Marketing Cloud &/or SAP Emarsys Customer Engagement: Partners’ strategic servicing needs
Digital Sales Acceleration for SAP Sales Cloud
Guided Selling for SAP Sales Cloud
Next-Gen Mobile Innovations for SAP Sales Cloud

Concur Projects:

Support customer audit and operational transparency via comprehensive and compliant event logging
Drive Process Optimization in Internal Policy Compliance without sacrificing Employee Productivity
Concur User Assistant by WalkMe
Concur Expense – NextGen Expense UI Expense Processor
Verify- AI/ML use in auditing expense reports
Managed Pay solutions for Concur: Globalization and core features

Ariba Projects:

SAP Product Sourcing – New innovations for direct material sourcing
Sustainability in Procurement: User Research
Model-based Products and Spare Parts Catalog
Digital Twin Handover with Equipment Procurement
Collaborative Maintenance & Service
All Projects:
External Production Operation Processing
Mobile Field Service Execution: Creating the Optimal User Experience
Direct Distribution Mobile for Van Sales
AI Based Recommendation Service with Explainability Insights
SAP Graph
Configuration for BASIC authentication for SAP BTP, Neo environment
Low Code No Code Process Automation with SAP Workflow Management and SAP Intelligent RPA
SAP Event Mesh integration with Microsoft Azure Event Grid
Manage and govern global event meshes using SAP Event Mesh
SAP Emarsys Customer Engagement – Reporting Workflow MVP
SAP Marketing &/or SAP Emarsys Customer Engagement: Partners’ Implementation and sales needs
SAP Marketing Cloud &/or SAP Emarsys Customer Engagement: Partners’ strategic servicing needs
Digital Sales Acceleration for SAP Sales Cloud
Guided Selling for SAP Sales Cloud
Next-Gen Mobile Innovations for SAP Sales Cloud
Social User Assistance (UA) features in SAP Help Portal
Multiple Account Hierarchy Support in SAP Analytics Cloud Stories
Design of new Fiori app of FB60
Vendor invoices deferral
Transportation Planning & SAP TM Optimizer based Sales Order Scheduling
Rules Engine – SAP Asset Performance Management
SAP Work Clearance Management
Product Proposals using Machine Learning for Service Orders
Asset Health
Service Cockpit in SAP 360 Customer view
Collecting Vehicle data from Data aggregators into SAP Digital Vehicle Hub
Intelligent Business Insights with Intelligent Situation Handling
Complex Solution Configuration
Expanding the Digital Thread with Next Gen Configuration Management
Vehicle Costing
Nextgen User Experience for SAP Digital Manufacturing Cloud
Smart Sensing for the Edge
INTELLIGENT DOCUMENT EXTRACTION OF FREIGHT INVOICES
Manufacturing Data Models for building insights from manufacturing data
SAP Logistics Business Network
Mobile Experience for Project Management
Explore Mixed Reality for SAP S/4HANA Manufacturing for production engineering and operations
SAP Product Sourcing – New innovations for direct material sourcing
Sustainability in Procurement: User Research
Model-based Products and Spare Parts Catalog
Digital Twin Handover with Equipment Procurement
Collaborative Maintenance & Service
Support customer audit and operational transparency via comprehensive and compliant event logging
Drive Process Optimization in Internal Policy Compliance without sacrificing Employee Productivity
Concur User Assistant by WalkMe
Concur Expense – NextGen Expense UI Expense Processor
Verify- AI/ML use in auditing expense reports
Managed Pay solutions for Concur: Globalization and core features

PROJECT KICKOFF call for SAP Customer Connection projects for “SAP Solution Manager – 2021 series

The product team just kicked off 3 new SAP Customer Connection projects for SAP Solution Manager – 2021 series on Sept 15th, 2021. Recording of the call: ENGLISH (Pass code: xsd?63R2). Click here for the Slide deck presented during the call.

Please find here all 3 project landing pages related:

SAP Customer Engagement Initiative (CEI) Cycle #2 – 2021

Dear All,

I hope you are well.

This is to let you know that a new set of SAP Customer Engagement Initiative projects is now life on influence.sap.com and open for customer registration until 2nd July 2021.

APJ CEI topics list is in below location.

https://influence.sap.com/sap/ino/#/campaigns-open/?sort=SUBMIT_TO%2520ASC&tags=%255B%257B%2522ID%2522:57,%2522NAME%2522:%2522SAP%252520Customer%252520Engagement%252520Initiative%2522,%2522GROUP_ID%2522:5,%2522ROOTGROUPID%2522:5%257D,%257B%2522ID%2522:22482,%2522NAME%2522:%2522APJ%2522,%2522ROOTGROUPID%2522:%2522other%2522%257D%255D

A short documentation on how to find and register for a CEI projects can be found on influence.sap.com.

Please note that the registration is open to valid S-Users and Ariba Customers only.

For your convenience, we also make available to you an initial social media plan via Twitter (@SAPInfluencing) which will evolve over time as we see fit, in case you would like to retweet.

Additionally, during the next days we will share the new projects in the SAP Community clustered by various product areas. All of these blog posts can be found via the SAP Customer Engagement Initiative tag as available. Here are the links to the already published SAP Community Blogs:

https://blogs.sap.com/2021/06/07/your-opportunity-to-influence-sap-customer-engagement-initiative-projects-for-cycle-2-2021/

https://blogs.sap.com/2021/06/08/your-opportunity-to-influence-sap-customer-engagement-initiative-projects-2021-2-for-sap-business-technology-platform/

https://blogs.sap.com/2021/06/08/your-opportunity-to-influence-sap-customer-engagement-initiative-projects-2021-2-for-consumer-industries/

https://blogs.sap.com/2021/06/07/your-opportunity-to-influence-sap-customer-engagement-initiative-projects-2021-2-for-sap-s-4hana/

Best Regards,

SAP Influence Team

Net Promoter Score and Your Feedback…

SAP’s stated intention is to become the number one cloud provider in terms of customer satisfaction by 2023. Customer loyalty is one of SAP’s four strategic goals, along with growth, profitability, and employee engagement.

SAP recently established the Global Experience Management Office (XMO) to drive the corporate-wide objective of being the XM leader.  In pursuit of their charter to identify, measure and track experiences that drive corporate strategies, the XMO oversees all experience KPIs across the SAP organization.

The Insights to Action team (I2A) collaborates closely with XMO and all other business stakeholders to drive both account level and systemic improvements including process improvements based on customer feedback.

Enhancing Customer Loyalty

Putting customers first by helping them choose the SAP products that best support their business needs, simplifying how customers engage with SAP, and making products easy and pleasing to use is paramount to delivering this goal.

Customer Insights through Customer Loyalty research and analysis are shared directly with the executive board, regional and product leadership to incorporate them into the products and services.

SAP issues an annual Integrated Report that goes beyond the financial results. SAP discloses a wide range of data intended to provide any stakeholder a clear picture of our company’s performance including NPS metric.

Acting on Customer Feedback

In 2020, SAP´s I2A Team implemented a collaboration model with all Regions, Solutions and Services in order to ensure customer feedback is used to improve the way we operate and to collaborate with customers on remedial actions that address areas for improvement.

Feedback from customers is important to enable SAP to align their business to our customers’ expectations. 

Actions that have been implemented based on customer feedback include:

  • SAP Road Map Explorer is an interactive tool that supports a customer’s journey to SAP’s future product portfolio and the Intelligent Enterprise.
  • The digital customer companion SAP for Me.
  • SAP initiated a new Customer Success engagement model and established the Customer Success Executive role, providing direct support in planning and executing on a more defined value lifecycle.

As the user group representing the interest of all our members, we strongly urge each one of you to share your feedback directly with SAP by participating in these survey’s when you get an invite to do so.

You can also reach out to us in case you have any topic that you wish for INDUS to take up with SAP on your behalf. Just write to admin@induscommunity.com.

Slides and Recording: 2nd Delivery Call for SAP Customer Connection focus topic SAP Global Trade Services

Dear All,

Please find the link below which has slides of the 2nd Delivery Call webinar for SAP Customer Connection focus topic SAP Global Trade Services

https://sap-my.sharepoint.com/:b:/p/p_m_muni_lakshmi/EYQuRD-3D5ZCurbRteveaZ8BpoXyTheQpSwuCw9rehjQmQ?e=8p06TQ

The slides contain details about the delivered improvements, including links to all improvement notes.

A recording of the Delivery Call webinar with more information and a demo is available under this link: https://sap-se.zoom.us/rec/share/9b7PC0A2C5F8EeMgkrwMAdDigATAoSxksYGn8Lr1letZ3mFTo3oX9r-TaUXZp2o.RHOB7WGhZ1kGkSHP (Access Password: .?Lawe.3)  

Best Regards,

SAP Influence Team

CEI Cycle # 1 – 2021

Hello,

Please find the list of topics which are part of CEI Cycle #1 2021.

A short documentation on how to find and register for a CEI projects can be found on influence.sap.com.

Please note that the registration is open to valid S-Users and Ariba Customers only.

The current CEI cycle offers the following projects. Learn more and sign up via the links below until 5th Mar 2021, to receive an invitation to an introductory call with SAP’s development team. After the initial call, you can decide whether you want to participate in the project.

ERP and Digital Core

Topic tagging / pretrained model for ticket classification

Mobile Direct Distribution (SDD)

Direct to Consumer Vehicle Sale

SAP Travel Management for SAP S/4HANA

Test and evaluate the planned Maintenance-centric service option in SAP S/4HANA

Intelligent Enterprise Handover

Investigation into Report Scheduling and Broadcasting in SAP S/4HANA and SAP S/4HANA Cloud

Explore embedded, free Machine Learning capabilities in your SAP S/4HANA or SAP S/4HANA Cloud

Robotic Process Automation Use Case Validations for SAP Enterprise Portfolio and Project Management

SAP Fiori: Track Sales Order Detail app – UI Improvements

Whitelist Sales Plan VDM Data Model for Customer Usage

Intelligent Technologies in Quote to Cash

SAP Mobile App Portfolio

SAP Cloud ALM: Change & Deployment Management

Intelligent Document Extraction of Freight Invoices

CRM and Customer Experience

Discover insights with intelligent ticket clustering

Topic tagging / pretrained model for ticket classification

Direct to Consumer Vehicle Sale

Test and evaluate the planned Maintenance-centric service option in SAP S/4HANA

SAP Mobile App Portfolio

Jump-start your projects on SAP Cloud Platform

Network and Spend Management

SAP Concur planned cash advance public APIs

SAP Travel Management for SAP S/4HANA

Explore embedded, free Machine Learning capabilities in your SAP S/4HANA or SAP S/4HANA Cloud

SAP Fiori: Track Sales Order Detail app – UI Improvements

SAP Mobile App Portfolio

In-App Help and Enablement in Guided Buying

SAP Ariba Discovery Improvements

Digital Supply Chain

Direct to Consumer Vehicle Sale

IoT-Supported Bad Actor Management

Modular Production

SAP Digital Manufacturing Cloud and SAP EWM Integration

Intelligent Enterprise Handover

Explore embedded, free Machine Learning capabilities in your SAP S/4HANA or SAP S/4HANA Cloud

SAP Mobile App Portfolio

Intelligent Document Extraction of Freight Invoices

SAP Replenishment Planning for Retail Distribution Centers

Intelligent Technologies

Discover insights with intelligent ticket clustering

Topic tagging / pretrained model for ticket classification

Direct to Consumer Vehicle Sale

Blockchain, Ledger Technologies and Workflow for Automated Cross-Company Processes Collaboration

IoT-Supported Bad Actor Management

Explore embedded, free Machine Learning capabilities in your SAP S/4HANA or SAP S/4HANA Cloud

SAP Fiori: Track Sales Order Detail app – UI Improvements

Content Lifecycle Management for SAP Cloud Platform

Intelligent Document Extraction of Freight Invoices

All Topics

Discover insights with intelligent ticket clustering

Topic tagging / pretrained model for ticket classification

Managing SAP HANA Cloud Database Services

SAP Concur planned cash advance public APIs

Mobile Direct Distribution (SDD)

Direct to Consumer Vehicle Sale

SAP Financial Services Data Management Cloud

Blockchain, Ledger Technologies and Workflow for Automated Cross-Company Processes Collaboration

IoT-Supported Bad Actor Management

Modular Production

SAP Digital Manufacturing Cloud and SAP EWM Integration

SAP Travel Management for SAP S/4HANA

Test and evaluate the planned Maintenance-centric service option in SAP S/4HANA

Intelligent Enterprise Handover

Investigation into Report Scheduling and Broadcasting in SAP S/4HANA and SAP S/4HANA Cloud

Explore embedded, free Machine Learning capabilities in your SAP S/4HANA or SAP S/4HANA Cloud

Robotic Process Automation Use Case Validations for SAP Enterprise Portfolio and Project Management

SAP Fiori: Track Sales Order Detail app – UI Improvements

Whitelist Sales Plan VDM Data Model for Customer Usage

Intelligent Technologies in Quote to Cash

SAP Mobile App Portfolio

SAP Cloud ALM: Change & Deployment Management

Content Lifecycle Management for SAP Cloud Platform

Jump-start your projects on SAP Cloud Platform

Enabling no code process automation for business users (Citizen Process Automation)

SAP Offerings for Continuous Integration and Continuous Delivery

SAP Business Technology Platform: Improving developer learning and enablement experience

Intelligent Document Extraction of Freight Invoices

SAP Replenishment Planning for Retail Distribution Centers

In-App Help and Enablement in Guided Buying

SAP Ariba Discovery Improvements

Best Regards,

SAP Influence Team

SAP Customer Connection focus topic SAP Process Control & SAP Risk Management 2020

Dear Ladies and Gentlemen,

we would like to invite you to the Delivery Call webinar for SAP Customer Connection focus topic SAP Process Control & SAP Risk Management 2020. 

In this webinar SAP will present the improvements which we developed based on your requests, and which are now available for productive use. We will explain the content of the improvements and show how you can start using them for your company’s benefit.

We are looking forward to your participation.

Please use the web conference link and phone numbers below to dial in.

Best regards

SAP Influencing team.

Time:
7 am US Pacific

9 am US Central, Mexico, Colombia

10 am US Eastern

3 pm UK

4 pm Germany, France, Netherlands
8:30 pm India

11 pm China

Duration: 1 hour

Phone one-tap:US: +12532158782,,95414880342#,,,,,,0#,,314699# or +13017158592,,95414880342#,,,,,,0#,,314699#
Meeting URL:https://sap-se.zoom.us/j/95414880342?pwd=cXdMY2w4RGpGTStMdkpwVmJXWDdFUT09
Meeting ID:954 1488 0342
Passcode:314699
Join by Telephone
For higher quality, dial a number based on your current location.
Dial:
US: +1 253 215 8782 or +1 301 715 8592 or +1 312 626 6799 or +1 346 248 7799 or +1 669 900 6833 or +1 929 205 6099
Germany: +49 695 050 2596 or +49 69 7104 9922 or +49 30 5679 5800 or +49 69 3807 9883
Meeting ID:954 1488 0342
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Meeting ID:954 1488 0342
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Skype for Business (Lync)
https://sap-se.zoom.us/skype/95414880342
Ask Me Anything – Learn and become an expert on Indirect/Digital Access of SAP Software

Ask Me Anything – Learn and become an expert on Indirect/Digital Access of SAP Software

As part of an ongoing effort to drive value for all INDUS members, we would like to bring to you a new program for your participation and benefit – Ask Me Anything. 

In this 1st Ask Me Anything session, we will cover licensing indirect or digital access of SAP software. 

We hosted Ashish Thamke– Head of License Audit and Compliance Management for SAP India sub-continent in a free flowing question and answer session. 

This was an open session where Ashish answered all the questions that were posted for him around Indirect/Digital Access of SAP software and the right way to license the use.

You can access the entire recording here.

Some of the important questions that were covered as part of the session are as below:

  1. What is the licensing impact if a customer uses a third party app for einvoicing or GST?
  2. What is the licensing impact if a customer use SAP or a third party reporting tool?
  3. What is the licensing impact if someone access SAP applications via a .NET or third party front end?
  4. Is there a tool that SAP provides, which can help identify indirect use of SAP applications?
  5. If a named user runs a batch program to create documents in SAP by consuming an XLS file (moved into SAP application directory using FTP) ?
  6. What needs to be done from a licensing perspective during mergers and demergers?
  7. What is the licensing impact on the using API interfaces with banks to create financial documents?
  8. And many more.

We are looking forward to hosting you in many more such Ask-Me-Anything sessions. 

Executive Exchange with Stefan Steinle, Senior Vice President and Head of SAP Globalization Services

Executive Exchange with Stefan Steinle, Senior Vice President and Head of SAP Globalization Services

As part of an ongoing effort to drive value for our members, we have started a new program.

We plan to invite and host global SAP leaders who are responsible for a particular product portfolio or a region for an executive exchange and provide the opportunity for all INDUS members to interact with them. You can ask questions and provide feedback to these global leaders. 

Given that we are in the midst of a compliance roll-out (e-Invoicing and TCS), we are hosting the global head of SAP’s globalisation team in the first executive exchange as part of this program. 

Introduction to the executive:

Stefan Steinle is the Senior Vice President and Head of SAP Globalization Services. Based in SAP’s headquarter in Walldorf, Germany, he is responsible for the global reach of SAP’s products, which includes language experience, legal compliance, and functional localization. Stefan’s prime target is to ensure SAP customers can leverage SAP software to extend and grow their business globally in all geographies across the world. 

Introduction of the Host:

Atul Govil (Chief Transformation Officer and Head – SAP & IT), who is an INDUS Board Member will host Stefan in this conversation and will moderate the discussion. You can join the session and ask any questions you might have regarding SAP’s localisation strategy or share feedback for Stefan to take back to SAP. 

You can watch the entire recording of the session here.

Some of the important questions that were covered in the session include:

  1. We have noticed that localisation solutions when being released are not complete. Take for example the current situation with the TCS solution released by SAP. While the sales side of the equation is handled by the SAP solution well, the procurement side of the solution is not yet ready or released. Why is that so and what can be done to address this going forward? 
  2. We have also seen that of late, SAP has a strategy to license the localisation solutions being released. We believe that localisation of ERP is something that is mandatory requirement for doing business and helps customers stay compliant and doesn’t necessarily add any additional business value. This makes it difficult for customers to justify the cost of procuring additional licenses for these solutions. Why is this so? 
  3. We also need to be aware of the solutions that surround the ERP solution that are also required to be localised (SuccessFactors or Ariba or Concur, etc). What is SAP’s strategy around them? What is SAP doing to revisit and ensure that their ERP/such solution cover all mandatory compliances? 
  4. Consumption of Notes  by SAP customers on earlier version is not as seamless and has teething issues. How is SAP going to handle this? 
  5. We have seen that many interactions between SAP and customers is around the interpretation of the law of the land. Can SAP’s interpretation be shared for customers to be better prepared {in the form of Q&A or FAQ’s}. This is so that the primary focus of all interactions between us needs to be on the solution.
  6. With the rate of change in compliance requirements getting faster and faster, how is SAP planning to address this? Also, what can be done to improve collaboration between development team and customers to be significantly improved. This is to enable SAP to act on localization requirements quickly and act/comply locally.

If you have a request in terms of which executives would you like to be invited, pls reply to this email and let us know and we will try and get them in one of the next sessions. 

Stay tuned for more such executive exchanges with key SAP executives.