The Invisible Salesman

Consumer sentiment towards health and hygiene has emerged as one of the long-term impacts of the pandemic. Businesses need to create and deliver contactless and online buying experience to its customers as the New Norm. The role of a salesman in certain sectors would be complemented by new age technology like vocal interfaces, augmented reality, virtual reality, facial recognition, artificial intelligence, analytics to deliver a personalized and an immersive buying experience to customers in store or online.